Company Training Portal 2019-2020

Writing Formal Business Letters and Emails (INTERN18.01)

Writing Formal Business Letters and Emails

Learn how to write formal business letters and emails that are short, clear, and to the point. This course teaches you how to get results and build better relationships with clients, colleagues, and customers. Writer and journalist Tom Geller helps you clarify your goals, research your topic and intended audience, and structure your correspondence. Plus, get tips about writing for accessibility—making your writing comprehensible, concise, and appropriate for all readers—and following up on communication.
Topics include:
Defining your goals
Conducting research
Setting the tone
Writing for accessibility
Sending reminders
Continuing the conversation
  • Welcome to DASC UK Training Course
  • Exercise
  • Difficult Subjects Letter Revisions.pdf
  • Researching Your Topic Letter Comparison
  • Goals
  • Sample Letter _ Researched Target
  • Topic
  • Correspondent
  • Tone
  • Point
  • Difficult
  • Access
  • Continue
  • Remind
  • Course ending video
  • EXAM FOR Email and letter Course
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 3 years